Course Overview
Most people believe that they have been promoted to a manager for their good work and they should keep doing that harder to succeed as a manager. But that is so far from the truth. Being a manager requires a totally different skill set, most of which can be learned & improved. The modern manager should balance leadership and management skills equally. This course gives you all the right tools to be successful in your new role as a manager!
Syllabus
Introduction to Management
Management vs Leadership
Accountabilities vs Responsibilities
Managing Upwards – aligning with leadership
Growth Mindset
Goal Setting
Metrics and Evaluation
Processes & Scalability
Giving Critical Feedback
Effective communication & Building Trust
Cross department relationship building
The art of delegating
Situational Leadership
Coaching for success
Team over EGO – The modern leader!